Defective products are good sometimes?

Yes - When the company manufacturing / marketing that product owns up the defect helping to raise the bar for other companies. It was Tata Nano few weeks back and now Nokia by coming with big media advertisements recalling chargers (AC-3E) thru multiple channels (SMS, Online, Stores for cellphonemodel N7210 bought after mid June for free replacement / rectifications. Let us raise a toast to Nokia which has topped customer trust survey back to back for living up to its reputation. Let this be an eye opener for those so called MNCs which adopt diluted ethical, transparency and accountability  standards (different from how they operate in western world) while operating in India.